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Friends Pet Pantry


Because we know that pets are a part of the family, we are dedicated to providing temporary assistance to pet owners facing hardship by helping to keep their pets in their home.  Responsible pet owners facing hardship and financial challenges may have to make a hard choice between feeding their families or feeding their pet. Some owners faced with this difficult decision are forced to give up their animal companions. Our goal is to make it possible for pets to stay in a loving home together with their families and prevent the pet from being abandoned or surrendered to an animal shelter by providing the basic nutrition every pet needs.

The Friends Pet Pantry distributes pet food at no cost to qualifying pet owners in Norfolk who are in temporary financial need. The Pet Pantry was established by the Friends of Norfolk Animal Care Center as part of a surrender prevention program.

Who Is Eligible?

To qualify for assistance, applicants must:

  • Be 18 years or older and live in Norfolk. (Only one applicant per household.)

  • Present a picture ID and proof of current address.

  • Present proof of current government assistance or a combined household income of $30,000 or less.

  • Provide proof of current licensing for each animal.

  • Provide proof of sterilization for each pet, or have pets altered within 3 months of being accepted into the program. (Waiver for old or infirmed animals will be considered on a case-by-case basis).

  • Understand that if approved, this temporary service will be provided for a limited period of six (6) months.


Full eligibility details are available on our Pet Pantry application.

How Do I Apply?

Print and fill out the application and mail it to P.O. Box 11403, Norfolk, VA 23517.  You will be contacted by a Friends of NACC volunteer to confirm eligibility and acceptance into the program. Questions?  Email us at


Where is the Friends Pet Pantry?

The Friends Pet Pantry is located at the Norfolk Animal Care Center, 5585 Sabre Road, Norfolk, VA 23502.


When Is The Pet Pantry Open?

Pet food can be picked up once per month between the hours of 8am to 11am Monday through Friday at NACC.  A photo ID will be required for each pickup.

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